Thank you for choosing ImgValley.com for your digital product needs. Please read our No Refund Policy carefully before making any purchases.
No Refund Policy
As our products are digital and instantly accessible upon purchase, all sales are final, and we do not offer refunds, returns, or exchanges under any circumstances. By completing a purchase on ImgValley.com, you acknowledge and agree to this policy.
Why No Refunds?
Due to the nature of digital products such as stock images, vectors, illustrations, SVGs, PSD files, seamless patterns, motifs, and other graphics, once the files have been delivered, they cannot be returned. This policy is in place to prevent unauthorized use, duplication, and distribution of our digital assets.
Exceptions
Refunds may only be considered in the following rare cases:
- If you were incorrectly charged multiple times for the same product due to a system error. In such cases, please contact us immediately with proof of duplicate charges.
- If the file is corrupt or inaccessible, and our support team is unable to provide a functional version of the purchased item.
Subscription Cancellations
Customers with subscription plans are solely responsible for managing their subscriptions. Failure to cancel a subscription before the renewal date does not qualify for a refund. To avoid unwanted charges, please ensure you cancel your subscription before the billing cycle renews.
Contact Us
If you experience any technical issues with our products, please reach out to our customer support team at [your email/contact page]. We are happy to assist you in resolving any concerns related to the digital products you have purchased.
By purchasing from ImgValley.com, you agree to abide by this No Refund Policy. We appreciate your understanding and support.